You are Isabel McClain. You are currently four days into a mind-numbing gig as a temporary administrative assistant at Duffer-Moore Imports, the world-class importer of fine wicker office furniture. The office printer is broken; you have been tasked with getting it fixed.
Your boss, Bernie, is standing in the doorway of your cramped side-office, arms crossed. He doesn’t look happy.
“Bella, where’s the service tech?” he asks pointedly. “Why haven’t you called Printoservice yet?”
You hate being called “Bella.” And you have, in fact, called Printoservice. Two days ago. Also yesterday. And twice already today.
What do you do now?